Welcome to MuscleD-IN Nutrition. These Terms & Conditions govern your use of our website muscledinnutrition.com and any purchase you make from us. By accessing our website, browsing our products, or placing an order, you agree to be bound by these terms in full. Please read them carefully before using our platform.
If you do not agree with any part of these Terms & Conditions, we kindly request that you do not use our website or place an order with us.
1. About Us
MuscleD-IN Nutrition is a premium sports and health supplement brand based in Delhi, India. We offer a wide range of products including whey protein, mass gainers, pre-workouts, BCAAs, multivitamins, fish oil, and wellness supplements through our official website muscledinnutrition.com.
Business Name: DB Traders Address: F6 Panchsheel Garden, Naveen Shahdara, Delhi – 110032 Phone / WhatsApp: 93540-61669 Email: dbtraders2019@gmail.com FSSAI No.: 13324004000058
2. Acceptance of Terms
By visiting, browsing, or making a purchase on muscledinnutrition.com, you confirm that you are at least 18 years of age, are legally capable of entering into a binding agreement, and agree to these Terms & Conditions in their entirety.
These terms apply to all visitors, customers, and users of our website. We reserve the right to update or modify these terms at any time without prior notice. The most current version will always be available on this page with the updated date mentioned at the top.
Your continued use of the website after any changes to these terms constitutes your acceptance of the revised terms.
3. Products & Product Information
MuscleD-IN Nutrition makes every effort to display accurate product information on our website including product names, descriptions, ingredients, nutritional values, flavours, weights, and images. However, we do not warrant that all product descriptions, images, or other content on the website are completely accurate, current, or error-free at all times.
Product packaging, labels, and formulations may occasionally be updated by the manufacturer. While we strive to keep our website updated, there may be minor differences between the product image shown online and the physical product you receive.
All our products are FSSAI certified and manufactured under strict quality control standards. They are intended for use by healthy adults as part of a balanced diet and regular fitness routine. Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
We strongly recommend consulting a qualified healthcare professional or nutritionist before beginning any new supplement regimen, especially if you have a pre-existing medical condition, are pregnant, or are currently on medication.
4. Pricing & Availability
All prices on muscledinnutrition.com are listed in Indian Rupees (INR) and are inclusive of all applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. In the event that a product is listed at an incorrect price due to a typographical error or system issue, we reserve the right to cancel or refuse any orders placed for that product, even after an order confirmation has been sent to you.
Product availability is subject to stock levels. In the rare event that an item you ordered goes out of stock after your order is confirmed, we will notify you promptly and offer either a full refund or an estimated restock timeline.
5. Orders & Order Confirmation
When you place an order on muscledinnutrition.com, you are making an offer to purchase the selected products at the listed price. Your order is confirmed only after you receive an official order confirmation email or message from us.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear to be placed for resale purposes, orders with suspicious activity, or orders where payment verification fails.
Please ensure that all order details including your name, delivery address, pincode, and contact number are accurate at the time of placing your order. MuscleD-IN Nutrition will not be held responsible for failed or delayed deliveries caused by incorrect information provided by the customer.
6. Payment Terms
We accept payments through all major online payment methods available at checkout including UPI, debit cards, credit cards, net banking, and Cash on Delivery (COD) on select pincodes.
All online payments are processed through secure, trusted third-party payment gateways. MuscleD-IN Nutrition does not store your card details, UPI information, or net banking credentials on our servers.
In the event of a payment failure, please do not retry the transaction multiple times without first verifying whether the amount has been debited from your account. If you face any payment-related issue, please contact us at dbtraders2019@gmail.com or 93540-61669 and we will resolve it promptly.
7. Shipping & Delivery
All orders are processed and dispatched within 1 business day of order confirmation. We deliver across India within 2–3 business days from the date of dispatch. Delivery timelines for remote or rural areas may vary.
For complete details on shipping timelines, packaging, and delivery procedures, please refer to our dedicated Shipping Policy page on our website.
MuscleD-IN Nutrition is not responsible for delivery delays caused by courier partner issues, natural calamities, strikes, or other factors beyond our reasonable control.
8. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are accepted only in cases where a wrong item was delivered or a damaged item was received. All requests must be raised within 3 days of the delivery date. Refunds are processed within 3–4 business days after the returned product is received and verified.
For complete details on our return and refund procedures, timelines, and eligibility conditions, please refer to our dedicated Refund & Return Policy page on our website.
9. Product Authentication
MuscleD-IN Nutrition products come with an authentication feature to verify product genuineness. Customers are encouraged to verify their product using the Product Authentication section on our website at muscledinnutrition.com/product-authentication.
Purchasing MuscleD-IN Nutrition products from unauthorised sellers, resellers, or third-party platforms voids any return, refund, or exchange eligibility. We are only responsible for products purchased directly through muscledinnutrition.com.
10. User Conduct & Prohibited Activities
By using our website, you agree not to engage in any of the following activities:
- Using the website for any unlawful, fraudulent, or harmful purpose
- Placing fake, repeated, or malicious orders with no intention to purchase
- Attempting to hack, disrupt, or gain unauthorised access to our website or systems
- Submitting false or misleading information during checkout or when raising support requests
- Copying, reproducing, or distributing our product content, images, descriptions, or branding without written permission
- Posting defamatory, abusive, or misleading reviews about our products or brand
We reserve the right to suspend or permanently ban any user who violates these terms, and to pursue legal action where necessary.
11. Intellectual Property
All content on muscledinnutrition.com including but not limited to product images, brand logo, product names, website design, written content, and promotional material is the exclusive intellectual property of MuscleD-IN Nutrition and DB Traders.
You may not copy, reproduce, distribute, publish, or use any of our content for commercial purposes without our prior written consent. Unauthorised use of our intellectual property may result in legal action.
12. Disclaimer of Warranties
MuscleD-IN Nutrition provides its website and products on an "as is" and "as available" basis. While we make every effort to ensure the accuracy of information on our website and the quality of our products, we do not make any express or implied warranties regarding the completeness, accuracy, reliability, or fitness for a particular purpose of any content or product listed on our platform.
Individual results from using our supplements may vary depending on age, fitness level, diet, and overall lifestyle. Product results mentioned in testimonials or marketing material are not guaranteed for every user.
13. Limitation of Liability
To the maximum extent permitted by applicable law, MuscleD-IN Nutrition and DB Traders shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, purchase of our products, or reliance on any information provided on our platform.
Our total liability to you for any claim arising out of your use of our website or purchase of our products shall not exceed the amount you paid for the specific order in question.
14. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or purchase of our products shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
15. Grievance Redressal
If you have any grievance, complaint, or concern regarding our products, services, or these Terms & Conditions, please reach out to us and we will address it promptly and fairly.
Grievance Officer: DB Traders — MuscleD-IN Nutrition Phone / WhatsApp: 93540-61669 Email: dbtraders2019@gmail.com Address: F6 Panchsheel Garden, Naveen Shahdara, Delhi – 110032 Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
We are committed to resolving all genuine grievances within 7 business days of receiving your complaint.
16. Contact Us
For any questions, concerns, or clarifications regarding these Terms & Conditions, please feel free to get in touch with us.
Phone / WhatsApp: 93540-61669 Email: dbtraders2019@gmail.com Address: DB Traders, F6 Panchsheel Garden, Naveen Shahdara, Delhi – 110032 Website: muscledinnutrition.com
Our support team is available Monday to Saturday, 10:00 AM – 8:00 PM IST.
